Privacy Policy

Privacy Policy for 5thRisk DMCC
Last updated: July 2025

Welcome to 5thRisk DMCC (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use and protect it, with whom we share it, and how you can exercise your privacy rights.

1. Information We Collect

When you interact with us—whether via our website (5thriskdmcc.ae), by phone, or in person—we may collect the following:

Personal Identifiers & Contact Details
• Full name
• Email address
• Phone number

Business & Professional Details (if provided)
• Company name
• Job title

Usage Data
• IP address, browser type, and device information (for site analytics)
• Pages visited and time spent on our website

2. How We Use Your Information

We use your data to:
1. Respond to Inquiries & Requests
• Answer questions, provide support, and follow up on consultations.
2. Marketing & Communications
• Send newsletters, service updates, and promotional materials (only with your consent).
3. Service Delivery
• Set up meetings, deliver proposals, and manage contracts.
4. Website Improvement & Security
• Analyze usage trends, detect and prevent fraud, and enhance our site’s performance.

3. Data Protection & Retention

• Security Measures
• We implement industry-standard safeguards (SSL/TLS encryption, access controls, regular security audits) to protect your information.
• Data Retention
• We retain personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations (typically up to 5 years after our last interaction).
• Data Disposal
• When data is no longer needed, we securely delete or anonymize it.

4. Third-Party Sharing

We do not sell or rent your personal data. We may share limited information with:
• Service Providers (e.g., CRM, email platform, cloud hosting) who process data on our behalf—under strict confidentiality and only to deliver agreed services.
• Legal & Compliance
• When required by law, regulation, or court order, or to protect our rights and safety.

5. Cookies & Tracking

Our website uses cookies and similar technologies to:
• Remember your preferences
• Measure and improve site performance
• Understand usage patterns via Google Analytics (you can opt out at https://tools.google.com/dlpage/gaoptout)

You can disable cookies in your browser settings, but some features may no longer work.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:
• Access the personal data we hold about you
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”)
• Restrict or object to certain processing activities
• Port your data to another provider

To exercise any of these rights, please contact us at the details below. We will respond within 30 days.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised version with a new “Last updated” date. Your continued use of our services after any change constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out:

Data Protection Officer
5thRisk DMCC
Email: complaince@5thriskdmcc.ae
Phone: +971 4 576 3134

Thank you for trusting 5thRisk DMCC with your personal data. We are committed to keeping it safe and using it responsibly.